When disaster strikes, you need to be able to trust the professionals you send to assist your clients. At Allied Restoration, we work with some of the highest profile people in Southern California. Our experience working with private clientele has given us crucial insight and understanding of what they need. Whether it’s fire damage, mold remediation, or water damage, we take special consideration and adopt the following standards for your High Profile Private Client Group insured.
We are happy to provide non-disclosure agreements for all of our Private Client Group referrals. On all high profile claims, all of our staff leave their mobile devices in the car except the crew lead, who will have their phone on them at all times and get authorization for all pictures taken. We will show all pictures taken prior to leaving the property as well and delete any and all as requested. Our staff is acutely aware of the importance of discretion and work to make our clients feel as comfortable as possible.
Many of our Private Client Group clients will require us to work evenings, weekends and/or when your insured is out of town. Our team is prepared to accommodate any scheduling needs that your insured may have. With disaster restoration, it is essential to assess and mitigate the damage in a timely manner. Our focus is to make the process as easy as possible by eliminating stress and laying out the entire plan in a comprehensive format. We strive to be as unobtrusive as possible – this means working quickly and effectively with your client’s schedule.
We are sensitive to the importance of imaging with our clients. We excel in developing creative solutions to complete the restoration projects while protecting the client’s image. For example, one of our private clients expressed concern over tarping his roof because he didn’t want tourists who come by in “Star Tour” buses to take pictures of his house appearing in disrepair. We were able to arrange tarping inside the property and all repairs were made successfuly. His fans didn’t have to see his house tarped up and it didn’t end up on a tabloid show.